Cheryl Yvonne Johnson

Cheryl Johnson Richmond, VA

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Work:

Walmart Incorporated

2010 to 2000
Pharmacy Technician Marshall's Department Store

Nov 2009 to Jan 2012
Service Desk Associate Virginia Department of Taxation
Richmond, VA
1996 to 2010
Data Entry Operator K-Line America, Inc.
Richmond, VA
1996 to 2003
Customer Service Representative First North American National Bank
Richmond, VA
1995 to 1996
Customer Service Representative

Education:

Virginia Commonwealth University
Richmond, VA
2008 to 2008
Certificate in Pharmacy Technician University of Kentucky
Lexington, KY
1980 to 1982
M.A. in Communications Morgan State University
Baltimore, MD
1976 to 1980
B.A. in Communications

Cheryl Johnson Millsboro, DE

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Work:

Wicomico County Social Services

May 2014 to 2000
Family/Victim Advocate (Part-time) Mentor of Delaware

Dec 2013 to 2000
Direct Support Professional (DSP)Part-time) Good Children in the Making
Bowie, MD
Mar 2013 to Nov 2014
Administrator and Social Worker - Part-time Adoptions Together, Silver Springs

Jul 2003 to Sep 2013
MD Adoptions Together, Silver Springs
Bowie, MD
Jun 2010 to Nov 2010
Social Worker - Part-time Adoptions Together, Silver Springs
Upper Marlboro, MD
Jun 2007 to Jun 2010
Pupil Personnel Worker University of Maryland Baltimore
Baltimore, MD
Oct 1994 to Jun 2007
Clinical Field Instructor for IV-E Student Unit Anne Arundel County Department of Social Services
Annapolis, MD
May 1992 to Oct 1994
Supervisor, Social Services Adm. I Adoption Program Prince George's Co

Mar 1990 to May 1992
Supervisor, Social Worker IV Prince George's Co

May 1988 to Feb 1990
Supervisor, Social Worker IV Prince George's Co

Oct 1985 to May 1988
Supervisor, Social Worker IV, Adult Services and Foster Care Coordinator Prince George's Co

Jul 1985 to Oct 1985
Supervisor, Social Worker III, Aide & Adult Services Prince George's Co

Feb 1978 to Jul 1985
Social Worker III, Foster Care Worker & Review Board Foster Care Coordinator

Education:

Bowie State University
Bowie, MD
1997
M.P.A. in Public Administration Howard University
1982
M.S.W. Salisbury State University
Salisbury, MD
1977
B.S.W.

Cheryl Johnson Philadelphia, PA

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Work:

Aetna Health Insurance
Blue Bell, PA
May 2006 to Jun 2014
Care Associate Aetna Health Care
Blue Ball, PA
Jun 2004 to Jun 2006
Care Associate Cingular Wireless
King of Prussia, PA
Apr 1999 to Sep 2001
Customer Service Representative

Education:

Skills:

Customer care/ service expert, Group Therpy, Active listening skills. Team player with positive attitude. Knowledge of HMOs, Medicare, Good written communication, meticulous attention to detail, Managed care contract, Focused on customer satisfaction. Kknowledge, ICD-9 coding, Patient-focused care, Skilled multi-tasked Strong work ethic, Word, Excel, Publisher. Fund rasing. Event Planning.

Cheryl Johnson Philadelphia, PA

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Work:

Aetna Behavioral Health
Blue Bell, PA
Jun 2006 to Jun 2014
Care Associate Aetna Health
Blue Bell, PA
Apr 2004 to Jun 2006
Customer Service Representative

Education:

University of Phoenix
Phoenix, AZ
2008
Bachelor of Science in Psychology Capella University
Master of Science in Psychology, Social Work and CounselingCoursework

Skills:

Customer service expert Client relations specialist Conflict resolution techniques Meticulous attention to detail Focused on customer satisfaction Skilled multi-tasker Word,Excel, software proficiency Deadline-oriented PROFESSIONAL EXPERIENCE 04/2004 to 06/2006 Customer Service Representative Aetna Health - Blue Bell, PA Personal and professional integrity Patient-oriented Claims analysis and review specialist Critical thinking proficiency Patient/family focused Maintains strict confidentiality Knowledge of HMOs, Medicare Suicide risk assessments Solution-focused counseling

Cheryl A. Johnson Pitman, NJ

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Work:

Remed Recovery Care Center
Philadelphia, PA
1994 to 1996
Facilitator Cardinal Village
Sewell, NJ
1991 to 1994
Activities Director

Education:

Temple University
Philadelphia, PA
1991 to 1994
M.Ed. in Therapeutic Recreation Temple University
Philadelphia, PA
1984 to 1988
BS in Therapeutic Recreation

Skills:

planning, organizing and implementing program activities. Treatment planning, excellent communication skills, skilked in grouo dynamics

Cheryl Johnson Philadelphia, PA

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Work:

Intern

Aug 2011 to May 2012
Delaware Department of Corrections Internship Delaware State University

Aug 2011 to May 2012
Hornet Ambassador James t Vaugn Correctional facility
Smyrna, GA
Jun 2010 to Aug 2011
Correctional Counselor Delaware State University

2010 to 2011
Office Assistant R.O.T.C

Jan 2008 to 2010
Cadet Program Dobbins Vocational High School

2008 to 2010
NOBLE Member (National Organization of Black Law Enforcement Executives) Martin Luther King Center
Philadelphia, PA
2007 to 2008
Youth Camp Counselor

Education:

Skills:

Case management, public speaking, legal research

Cheryl Johnson Hephzibah, GA

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Work:

First Baptist Orlando
Orlando, FL
2014 to 2014
Lead Childcare Teacher REM
Baltimore, MD
2009 to 2010
REM/The Mentor Network GEO Lawrenceville Correctional
Lawrenceville, VA
2006 to 2007
Correctional Officer City Schools
Lynchburg, VA
2000 to 2006
Professional Bus Driver

Education:

University of Phoenix
Phoenix, AZ
2013
Master of Science in Criminal Justice and Security Douglass College
Baltimore, MD
2008
Bachelor of Arts in Human Services

Cheryl Johnson Wilmington, DE

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Work:

Receptionist
Jan 2011 to 2000 Aesthetic Surgery
Wilmington, DE
May 2009 to Jan 2011
Scheduling Intake Coordinator Wright's Family Healthcare
Conway, SC
Jan 2005 to Apr 2009
Front Office Administrator Carolina Bone & Joint Surgical Center
Myrtle Beach, SC
Mar 2001 to Jan 2005
Surgical Scheduler

Education: