Vice President of Customer Experience & Education--Kiehl's Since 1851 at L'Oreal
Location:
Greater New York City Area
Industry:
Retail
Work:
L'Oreal since Jun 2011
Vice President of Customer Experience & Education--Kiehl's Since 1851
Spark Performance LLC Jan 2003 - Jun 2011
President & Founder
J. Crew Feb 2002 - Jan 2003
Director of Training
French Connection Sep 2000 - Jan 2002
Senior Director, HR
Banana Republic 1999 - 2000
Director, Customer Relationship Marketing
Education:
University of California, Berkeley 1997
Boston College 1987 - 1991
Skills:
Training Instructional Design Customer Service Leadership Event Planning Coaching Human Resources Retail Sales Creative Direction
Harvard Kennedy School 2016 - 2016
University of California, Berkeley 1997
Boston College 1987 - 1991
Bachelors, Bachelor of Arts, Political Science and Government, Political Science, Government
University of California, Berkeley
Skills:
Retail Leadership Training Sales Strategy Event Planning Human Resources Customer Service Merchandising Coaching Marketing Time Management Budgets Corporate Communications Creative Direction Workshop Facilitation Fashion Management Instructional Design Visual Merchandising Team Building Apparel Employee Training Inventory Management Clienteling Store Management Recruiting Human Resources Team Leadership Sales Operations Customer Relationship Management Retail Sales Retail Marketing Marketing Strategy Team Development Business Operations Wholesale New Store Openings Sales Performance Luxury Goods Brand Management Business Acumen Customer Engagement Strategic Leadership