Swarthmore College
Help Desk Supervisor
Haverford College Aug 2008 - Oct 2012
User Support Specialist
West Chester University Aug 2006 - Aug 2008
Faculty Technology Center Ga
Education:
Temple University
Bachelors
Western Governors University
Master of Science, Masters
West Chester University of Pennsylvania
Masters, Industrial and Organizational Psychology
Skills:
Client Relations Team Leadership User Experience Information Technology Project Management Technical Support Windows Team Building Cisco Ucs Networking Higher Education Risk Assessment Systems Analysis Mobile Devices Change Management Software Documentation Adult Education Voip Emergency Management Active Directory Microsoft Office Google Apps Moodle Visio Spss Mentoring Training Leadership Cisco Call Manager Assessment Ghost Imaging Deploystudio Blackboard User Centered Design Wireless Networking Technical Writing Data Analysis Vendor Management Security Windows Server Os X Drupal Educational Technology Public Speaking Staff Development Management Internet of Things Print Servers Desktop Imaging Mac Os Cisco Voip Html Scripting Adobe Acrobat Organizational Psychology Organizational Behavior Goal Analysis Training and Development Liberal Arts Instructional Technology Team Management Hp Printers Chaos Theory
Certifications:
Mcps: Microsoft Certified Professional Certified Wireless Technology Specialist Itil Foundation Level