Christopher D Costello

US Patent:

20220383339, Dec 1, 2022

Filed:

May 28, 2021

Appl. No.:

17/333139

Inventors:

- Atlanta GA, US
Matthew Robert Burris - Atlanta GA, US
Christopher John Costello - Suwanee GA, US
Norman Leonard Trujillo - Frisco TX, US

International Classification:

G06Q 30/02
G06Q 10/10
G06Q 40/00
G06Q 10/08

Abstract:

A cross-entity and cross-retailer platform is provided that captures transaction data (and/or browser history data associated with online browser-based transactions), indexes, and stores the data in a cloud-accessible data store. A cloud service is provided that custom processes retailer and entity-defined workflows based on purchase transactions using the data store. The service discovers and updates trends and patterns associated with item sales for a given retailer or for a given entity across channels associated with in-store and online item sales. The trends and patterns are dynamically reported to the corresponding entity or the corresponding retailer. The entities may comprise manufacturers of an item, a supplier of the item, a distributor of the item, and a Consumer Packaging Goods (CPG) company of the item.

US Patent:

20220383340, Dec 1, 2022

Filed:

May 28, 2021

Appl. No.:

17/333342

Inventors:

- Atlanta GA, US
Christopher John Costello - Suwanee GA, US
Itamar David Laserson - Givat Shmuel, IL
Norman Leonard Trujillo - Frisco TX, US

International Classification:

G06Q 30/02
G06Q 10/08
G06Q 30/00
G06Q 10/10
G06K 9/00

Abstract:

A cross-entity and cross-retailer platform is provided that captures transaction data (associated with both in-store or on-line transactions), inventory data, and store planogram data for stores, indexes, and stores the data in a cloud-accessible data store. For any given store of a given retailer, metrics, aggregated totals for each metric, and correlations between the aggregated totals over intervals of time are maintained. Stocked inventory levels for items of the store and promotional compliance levels for promotions of the items within the stores are monitored and tracked using the metrics, aggregated totals, correlations, planograms, and promotion conditions associated with the promotions. When the stocked inventory levels and/or the compliance levels fall below thresholds select data and/or alerts are reported to the retailers and/or the entities. In an embodiment, select data is reported out to the retailers and/or entities at an end of each interval of time.

US Patent:

20220383398, Dec 1, 2022

Filed:

May 28, 2021

Appl. No.:

17/333156

Inventors:

- Atlanta GA, US
Christopher John Costello - Suwanee GA, US
Itamar David Laserson - Givat Shmuel, IL
Norman Leonard Trujillo - Frisco TX, US

International Classification:

G06Q 30/06
G06N 5/04
H04L 29/06

Abstract:

A cross-entity and cross-retailer platform is provided that captures transaction data (associated with both in-store or on-line transactions), indexes, and stores the data in a cloud-accessible data store. For any given store of a given retailer, a Virtual Planogram (VP) is maintained for that store. The VP comprises metrics, relationships derived from the metrics, and inferences drawn from the relationships based on item sales and the corresponding transaction data for those item sales. The relationships show the rate of change in item sales over different intervals of time vis-a-vis sales of item categories/departments within the store. The inferences drawn from the relationships show a logical product placement mapping of the items or the proximity of the items to one another within the store. The VP is provided to the retailers and/or entities associated with items of the retailers as an interactive graph within retailer-provided and entity-provided interfaces.

US Patent:

20220230135, Jul 21, 2022

Filed:

Jan 19, 2021

Appl. No.:

17/151914

Inventors:

- Atlanta GA, US
Christopher John Costello - Suwanee GA, US
Caleb Wayne Martinez - Fayetteville GA, US
Jodessiah Sumpter - Alpharetta GA, US

International Classification:

G06Q 10/08
G06Q 10/06

Abstract:

An item return for an item is identified and a workflow is determined based on first factors defined in customized rules. Resources associated with the workflow may be staged on devices associated with the item return and the workflow is initiated. When the item is detected as being present at a drop-off location for the item, item and customer information are gathered in accordance with the customized rules associated with the workflow. Security checks are processed using second factors defined in the customized rules. A decision is made based on the security checks as to whether the item return can continue processing with the workflow or as to whether an item return exception is to be raised for evaluation and/or inspection of the item and item return information collected before the item return exception was raised.

US Patent:

20220230173, Jul 21, 2022

Filed:

Jan 19, 2021

Appl. No.:

17/152064

Inventors:

- Atlanta GA, US
Matthew Robert Burris - Atlanta GA, US
Christopher John Costello - Suwanee GA, US
Caleb Wayne Martinez - Fayetteville GA, US

International Classification:

G06Q 20/40
G06Q 20/18
G06Q 30/00
G06Q 20/20
G06T 7/62
G06T 7/90

Abstract:

An item return transaction for an item is identified at a transaction terminal. The item is authenticated using multiple factors at least some of which are independent of item code identification for the item. A fraud score is calculated based on the multiple factors, item code identification, and data that is specific to a customer associated with the transaction, specific to the item, specific to a store associated with the transaction terminal, and specific to a retailer associated with the store. The fraud score and a customer-return grade for the customer are processed to determine whether the transaction can complete at the terminal without assistance or whether the transaction is to be held in abeyance for an audit (onsite audit or remote network-based audit). In an embodiment, the t terminal is a Self-Service Terminal (SST) and the transaction is a self-item return transaction conducted by a customer at the terminal.

US Patent:

20220198804, Jun 23, 2022

Filed:

Mar 9, 2022

Appl. No.:

17/690285

Inventors:

- Atlanta GA, US
Matthew Robert Burris - Atlanta GA, US
Christopher John Costello - Suwanee GA, US
Gregory Joseph Hartl - Atlanta GA, US

International Classification:

G06V 20/52
G06F 21/32
G06Q 20/40
G06F 16/783
G06F 16/74
G06V 20/00
G06V 40/20

Abstract:

An identity of a customer within an establishment is authenticated using a variety of captured biometric features obtained from sensors and/or video. Video capturing movements/interactions of the customer is analyzed in real time to identify the customer's behavior and actions. Any staff of the establishment who interact with the customer are identified from the video. Transaction data and other data retained for the customer by the establishment are aggregated and linked with the video and the customer identity. The linked data is analyzed in combination with the customer behavior and actions to determine responses within the establishment to customer-initiated transactions. In an embodiment, the customer is authorized to perform at least one transaction within the establishment based on the authenticated identity and linked data without a presentation by the customer of an identification card, a Personal Identification Number (PIN), a password and/or verification by a staff member.

US Patent:

20220198893, Jun 23, 2022

Filed:

Mar 9, 2022

Appl. No.:

17/690244

Inventors:

- Atlanta GA, US
Matthew Robert Burris - Lawrenceville GA, US
Christopher John Costello - Suwanee GA, US
Gregory Joseph Hartl - Atlanta GA, US

International Classification:

G08B 13/196
G06T 7/50
G06T 7/246
H04W 4/029
G06V 40/10
G06V 40/20
G08B 13/14
G08B 13/12

Abstract:

An asset is identified in a predefined area. The type of asset is identified through video or wireless tag identification. A security policy associated with the type of asset is obtained. Entries in an asset log are recorded based on a location of the asset, an individual handling the asset, and/or actions taken by an individual with respect to the asset based on the security policy. A real-time notification is sent when the location, the handling, and/or any of the actions warrant a notification based on the security policy.

US Patent:

20220198895, Jun 23, 2022

Filed:

Mar 10, 2022

Appl. No.:

17/691322

Inventors:

- Atlanta GA, US
Christopher John Costello - Suwanee GA, US
Gregory Joseph Hartl - Atlanta GA, US
Sudip Rahman Khan - Decatur GA, US

International Classification:

G08B 13/196
G07C 9/23
G07C 9/00
H04W 4/021
H04W 4/02
G06V 20/52
G06V 40/10

Abstract:

A first device is detected within a geofenced area of an establishment. A second device is determined to be within the geofenced area. A first individual associated with the first device is instructed to enter the establishment and complete a first portion of opening security procedures associated with an opening of the establishment. Upon completion of the first portion, a second individual associated with the second device is instructed to enter the establishment for a second portion of the opening security procedures. The first individual and the second individual are monitored through video feeds during the first portion and the second portion of the opening security procedures for compliance with the opening security procedures.