Cincinnati Bell Oct 2012 - Apr 2015
Senior Application Analyst
Cincinnati Bell Oct 2012 - Apr 2015
Business Analyst - Call Center Operations
Cincinnati Bell Jan 2009 - Oct 2012
Specialist - Methods and Procedures
Cincinnati Bell Jul 2005 - Jan 2009
Call Center Support
Cincinnati Bell Sep 2000 - Jul 2005
Sales Consultant
Skills:
Telecommunications Troubleshooting Integration Management Project Management Customer Retention Customer Satisfaction Vendor Management Process Improvement Customer Service Call Centers Account Management