Skills:
XP, Win 7 ; MS Office 2K3, 2K7, 2K10, Lotus Notes, PGP support, desktop, laptop builds; multiple domain migrations, Blackberry, Android, iOS, LAN connectivity repair: application/database breaks, internet connectivity, setup, RDP, Altiris, DameWare, Citrix, GoToAssist, Tivoli, VNC, Team Viewer, LogMeIn, Active Directory maintenance, adds, removal, resets, HelpStar, Magic, Remedy, Manage Now, Help Desk Authority