Christopher D Foley

US Patent:

7860736, Dec 28, 2010

Filed:

Mar 28, 2003

Appl. No.:

10/401045

Inventors:

William Christopher Draper - New York NY, US
John R. Hubbell - Evanston IL, US
Christopher P. Foley - Chicago IL, US
Thomas Kenneth Stoval - Marietta GA, US

Assignee:

Accenture Global Services GmbH - Schaffhausen

International Classification:

G06Q 10/00

US Classification:

705 7, 434118, 434219, 434322, 434350

Abstract:

Disclosed herein are learning solutions that utilize a content development module that is nested inside a total learning solution and identifies, develops, and manages required course content. A content development module is particularly adapted to assemble and compile custom learning content materials for use in the learning solution by appropriately taking business strategy alignment and other information into consideration. The learning content may be developed as a third party service in accordance with a service level agreement. A service level agreement is a contract between the learning solution services provider and the learner (i. e. , outsourcing) organization that establishes the requisite quality and effectiveness levels of the learning solution services as measured by one or more performance metrics. In such cases where a service level agreement is present, internal performance metrics are constantly evaluated to ensure that the content development and management resources necessary for a given learning effort are properly reserved, allocated, and/or utilized.

US Patent:

20040002040, Jan 1, 2004

Filed:

Jun 30, 2003

Appl. No.:

10/608106

Inventors:

Christopher Foley - Kenilworth IL, US
Kai Chuang - Highlands Ranch CO, US
William Draper - New York NY, US
Thomas Stovall - Marietta GA, US
John Hubbell - Evanston IL, US

Assignee:

Accenture Global Services GmbH

International Classification:

G09B019/00

US Classification:

434/118000

Abstract:

Disclosed are decision support and resource synchronization tools and platforms and related methods for synchronizing learning services in a manner that is responsive to dynamic business needs. In particular, disclosed is a decision support tool that enables learning solutions to be responsive to an organization's business timelines, goals and strategic objectives so as to enable an organization to have its learning needs managed effectively in a manner similar to the management of a traditional business. Also disclosed is a synchronization platform for a learning solution network that uses electronic tools and information sharing capabilities to efficiently track and report various performance metrics to ensure that ongoing learning efforts are aligned with the business strategies and learning objectives as measured by quantifiable performance metrics.