Christopher R Hall

US Patent:

20020039408, Apr 4, 2002

Filed:

Jul 23, 2001

Appl. No.:

09/911041

Inventors:

Christopher Hall - Philadelphia PA, US
Joseph Welsh - Alexandria VA, US

Assignee:

SecureTell, Inc. - Philadelphia PA

International Classification:

G06F017/60
G10L021/00

US Classification:

379/090010, 704/270100

Abstract:

Workers access the system, for example, by telephone, web browser, e-mail, or fax, without the assistance of a human intermediary, such as an operator. The system deploys parsing and sorting routines to ascertain the nature of a communication, determine how to handle the communication, and select a roster of representatives qualified to handle the communication. The system determines whether to connect telephone and web browser callers in real time to a qualified representative. The system permits callers to schedule a conference if no representative comes on line. The system can initiates a conference if callers trust the system to hold their telephone numbers. The system delivers e-mails, faxes, and messages from telephone and web browser callers to a qualified representative through an electronic mail system that also transmits replies to message boxes that callers can access anonymously. The system can be configured to transmit replies to e-mails and faxes. Default systems assure that all calls are eventually handled by a representative. The system assures anonymity by concealing the electronic addresses from which users access the system. The system also permits telephone callers to mask their voices by either (1) distorting their speech, (2) dictating streamed messages, or (3) substituting a computer generated voice for their voice.

US Patent:

20020123899, Sep 5, 2002

Filed:

Feb 21, 2001

Appl. No.:

09/789387

Inventors:

Christopher Hall - Philadelphia PA, US
Joseph Welsh - Alexandria VA, US

Assignee:

SecureTell, Inc., - Philadelphia PA

International Classification:

G06F017/60

US Classification:

705/001000

Abstract:

Workers access the system, for example, by telephone, web browser, e-mail, or fax, without the assistance of a human intermediary, such as an operator. The system deploys parsing and sorting routines to ascertain the nature of a communication, determine how to handle the communication, and select a roster of representatives qualified to handle the communication. The system determines whether to connect telephone and web browser callers in real time to a qualified representative. The system permits callers to schedule a conference if no representative comes on line. The system can initiates a conference if callers trust the system to hold their telephone numbers. The system delivers e-mails, faxes, and messages from telephone and web browser callers to a qualified representative through an electronic mail system that also transmits replies to message boxes that callers can access anonymously. The system can be configured to transmit replies to e-mails and faxes. Default systems assure that all calls are eventually handled by a representative. The system assures anonymity by concealing the electronic addresses from which users access the system. The system also permits telephone callers to mask their voices by either (1) distorting their speech, (2) dictating streamed messages, or (3) substituting a computer generated voice for their voice.

US Patent:

50525824, Oct 1, 1991

Filed:

Nov 5, 1990

Appl. No.:

7/609568

Inventors:

Christopher C. Hall - Gwynedd Valley PA

Assignee:

Betz Laboratories, Inc. - Trevose PA

International Classification:

F04B 4502

US Classification:

220571

Abstract:

A containment basin assembly for receipt of a tank of liquid chemical or the like is disclosed wherein a mounting stand for the tank is integral with the basin and positioned off-center therein. A bucket can be conveniently located underneath the manifold valve or other liquid dispensing conduit connected to the tank so that spilled or leaking liquid from the valve or conduit can be easily removed for proper disposal.

Address:

20 Ln Of Acres, Sicklerville, NJ 08081

Phone:

8562904561

VIN:

WDDGF8BB7AR111321

Make:

MERCEDES-BENZ

Model:

C-CLASS

Year:

2010