Customer Service Senior Representative at Verizon Wireless
Location:
Greater Atlanta Area
Industry:
Telecommunications
Work:
Verizon Wireless since Aug 2011
Customer Service Senior Representative
Wal-Mart Stores, Inc Apr 2009 - Jun 2010
Sales Associate/Dept Manager
AlbanyState University 1998 - 2010
Alumnist
US Army Jan 2004 - Dec 2007
Human Intelligence Collector
Montgomery County/Vidalia City Schools Jan 2004 - Jan 2006
Substitute Teacher
Education:
Albany State University 2004
Bachelor of Science, Marketing
Albany State University 2011
Albany State University 2004
Bachelors, Bachelor of Arts
Albany State University 2004
Bachelors, Bachelor of Science, Marketing
Skills:
World Class Letters Merchandise Conflicts Verizon Publications Art Intelligence Tailoring Efficient Shelves Retail Lecturing Georgia Army Sales History Teaching Networking Supermarkets Communication Business Services Education Advertising Scientific Reports County Strategy Software Packaging Arizona Aol Inventory Workshops Wal Mart Stocks Marketing Subjects Dublin Cash Credit Checks Showcase Racks Maps Customer Service Customer Support Organizational Structure Military Fame At&T Security Clearance Humint Well Organized Financial Transactions Conferences Management Management Development Briefing Science Security Wireless Locating Visual Aids Clerical Analysis Schools Aid
Georgia-Pacific Llc
Production Supervisor
Ply Gem Feb 2015 - Apr 2016
Production Supervisor
Ply Gem Jan 2012 - Feb 2015
Plant Production Lead
Lowe's Companies, Inc. Apr 2007 - Dec 2011
Customer Service Associate
Unipart Logistics Apr 2007 - Dec 2011
Warehouse Manager
Education:
University of West Georgia 2014 - 2017
Bachelors, Engineering, Physics
Gordon State College (Official) 2006 - 2010
Associates, Social Sciences
East Coweta High School 2002 - 2006
Southern New Hampshire University
Skills:
Communication Factoring Problem Solving Root Cause Analysis Critical Thinking Decision Making Leadership Mentoring Skilled Multi Tasker 5S Accountability Sales Management Operations Management Customer Service Inventory Management Training Inventory Control Logistics Continuous Improvement Manufacturing Lean Manufacturing Strategic Planning
Verizon Wireless
Customer Analyst
Walmart Apr 2009 - Jun 2010
Sales Floor Operations
Us Army Jan 2007 - Apr 2009
Humint Intel Specialist
Education:
Keller Graduate School of Management of Devry University 2012 - 2013
Masters, Telecommunications, Computer Applications, Computer Systems
Albany State University 2001 - 2004
Bachelors, Bachelor of Science, Marketing
Skills:
Interpersonal Communication Abilities Customer Service Communication Computer Hardware Computer Proficiency Microsoft Office Microsoft Exchange Telecommunications Wireless Networking Wireless Broadband Manufacturing Intelligence Analysis
May 2014 to 2000 Restaurant ServerServ Centers of NJ
Aug 2008 to 2000 Maintenance WorkerServ Centers of NJ Ewing, NJ Apr 2007 to Aug 2008 Youth Care WorkerNew Jersey City University Jersey City, NJ Sep 2000 to Apr 2007 Peer Educator
Education:
New Jersey City University Jersey City, NJ May 2013 Master of Science