Christopher E Singleton

Operations Strategy And Workforce And Dialer Manager

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Location:

Mobile, AL

Industry:

Outsourcing/Offshoring

Work:

Alorica Nov 2010 - Apr 2013
Workforce Manager and Analyst and Scheduler
West Corporation Nov 2010 - Apr 2013
Operations Strategy and Workforce and Dialer Manager
H&R Block Nov 2010 - Apr 2013
Certified Income Tax Professional
Alorica Aug 2009 - Nov 2010
Operations Team Lead
Academy Sports + Outdoors Nov 2005 - Aug 2009
Customer Service Representative

Education:

Skills:

Call Centers
Workforce Management
Customer Service
Management
Call Center Development
Customer Satisfaction
Avaya
Customer Experience
Microsoft Office
Vendor Management
Performance Management
Bpo
Ivr
Iex
Customer Retention
Inbound Marketing
Interviews
Telecommunications
Strategic Planning
Capacity Planning
Call Center
Payroll
Hris
Project Management
Metrics
Music Production
Income Tax
Financial Management Services
Life Insurance
Music Industry
Drum Set
Outsourcing Management
Payroll Services
Investments
Investment Strategies
Information Technology
Basketball
Basketball Coaching
Personal Budgeting
Business Planning
Landscape Maintenance
Marketing
Windows
Fruity Loops
Propellerheads Reason
Pro Tools
Garageband
Adobe Audition
Visual Basic
Java

Commercial Really

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Industry:

Real Estate

Work:

Southern Eco / Co-Owner

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Location:

Mobile, Alabama Area

Industry:

Marketing and Advertising