H&R Block Jan 2013 - Apr 2015
Client Service Leader
H&R Block Aug 2010 - Dec 2012
Field Systems Technician - Seasonal
H&R Block 2005 - 2010
Field Technology Manager
Education:
Tuskegee University
Bachelors, Bachelor of Science, Electrical Engineering
Skills:
Customer Service Team Leadership Microsoft Office Vendor Management Team Building Retail Project Management Business Analysis Microsoft Excel Budgets Access Microsoft Word Leadership Coaching Leadership Development Budgeting Customer Relations Customer Retention Customer Satisfaction Inventory Management Management Strategic Planning Training