Pendum, Inc. Apr 2002 - Mar 2011
Slm Technician
Compucom Apr 2002 - Mar 2011
Field Services Analyst
Us Army Sep 1982 - May 2001
Electronics Integrated Systems Mechanic
Sensormatic Aug 1980 - Aug 1982
Electronic Mechanical Technician
Education:
Columbus Technical College
Phillps Jr. College
Phillips Jr College
Associates, Electronics
Hitexperts Apr 2018 - Jul 2018
It Helpdesk Manager
Amtrust Financial Services, Inc. (Afsi) Jun 2014 - Feb 2018
Infrastructure Manager
Gemalto Oct 2013 - Mar 2014
Service Delivery Manager
Xerox Jan 2001 - Oct 2013
Senior Manager Techinical Assistance Center
Southwest Securities Dec 1999 - Jan 2000
Computer Operator
Education:
Oklahoma City University 1986 - 1990
Bachelors, Bachelor of Arts, Computer Science
Skills:
Data Center Itil Security Unix It Service Management Help Desk Support System Administration Service Delivery Networking Service Desk Mainframe Sla Project Management Technical Support Management Outsourcing It Operations Bmc Remedy Disaster Recovery Service Management Information Technology Sdlc Windows 7 Infrastructure Mvs Cobol Cics It Management Incident Management Software Documentation It Outsourcing System Deployment Active Directory It Strategy Pmp Business Process Improvement Servicenow Cmdb Crm Telecommunications Servers Project Delivery Problem Management Vendor Management Change Management Integration Enterprise Architecture Solution Architecture Process Improvement
Interests:
Social Services Economic Empowerment Education Environment Poverty Alleviation Science and Technology Disaster and Humanitarian Relief Animal Welfare Health