Cegedim Dendrite Chesapeake, VA 2007 to 2010 Tier 1 Helpdesk Support RepresentativeCegedim Dendrite Chesapeake, VA 2007 to 2009 Tier 1 Technical Support RepresentativeBank of America Norfolk, VA 2006 to 2007 Global Client Support SpecialistBank of America Norfolk, VA 2003 to 2006 Sr. Customer Service Rep - Customer Service & Support, Certified Spirit ChampionColeman and Associates Norfolk, VA 2000 to 2003 Customer Care Representative - Billing/ Level I Tech SupportJackson Hewitt Virginia Beach, VA 1999 to 2000 Help Desk Support Rep
Education:
University of Phoenix Phoenix, AZ 2010 to 2000 AA in Information Technology