Knowledge of Windows XP • Microsoft Word • Excel • PowerPoint • Microsoft Project Planning • Access 2.0 • Brio Query 5.0 • SAP • PeopleSoft • ESPS Salary Planning System • SIMS 7 • E-Verify System and JPAS.
General Dynamics Mission Systems Dec 2004 - Mar 2013
Security Lobby Coordinator
General Dynamics Mission Systems Apr 1997 - Dec 2004
Human Resources Administrative Assistant
General Dynamics Mission Systems Jan 1991 - Apr 1997
Human Resources Internal Opportunity Systems Coordinator
Bank of America Jan 1991 - Apr 1997
Fraud Analyst I - Part-Time
Education:
South Mountain High School 1973 - 1977
Skills:
Security+ Human Resources Administrative Assistant Customer Service Customer Satisfaction Customer Oriented Customer Retention Customer Experience Long Term Customer Relationships Banking Fraud Fraud Trends Mass Compromises Account Takeovers Identity Theft Debit Card Fraud Detection Credit Card Fraud Detection Debit Cards Large Corporation Fraud Detection Small Business Lending Fraud Detection
Carondelet St Mary's Hospital Jan 2016 - Jul 2016
Service Excellence Intern
Education:
University of Arizona 2012 - 2016
Bachelors, Bachelor of Science, Public Health
Skills:
Microsoft Office Customer Service Management Microsoft Excel Microsoft Word Leadership Powerpoint Research Public Speaking Project Management Public Health Hospitals Training