Cox Communications Jun 4, 2018 - Aug 2019
Retention Specialist
Heartland Payment Systems Jun 4, 2018 - Aug 2019
Payroll Supervisor
Farmers Insurance Oct 2017 - Jun 2018
Insurance Producer
Paycom Oct 2015 - Aug 2017
Team Lead
Safetel As Nov 2011 - Sep 2015
Director of Operations
Education:
Columbia Southern University 2014 - 2016
Bachelors, Bachelor of Science, Business Administration, Business Management, Management, Marketing, Business
Oklahoma State University 2005 - 2009
Choctaw High School
Skills:
Management Customer Service Call Centers Customer Retention Team Leadership Customer Satisfaction Account Management Telecommunications Contact Centers Troubleshooting Customer Experience Service Delivery Vendor Management Operations Management Service Management Workforce Management Process Improvement Team Management Sla Outsourcing Voip
Interests:
Children Education Science and Technology Disaster and Humanitarian Relief Animal Welfare Arts and Culture
Paycom Mar 2017 - Nov 2018
Tax Specialist
Paycom Mar 2017 - Nov 2018
Senior Tax Specialist
Arvest Bank May 2013 - Mar 2017
Senior Teller
Harkins Theatres Sep 2004 - Apr 2013
Assistant Manager Iv
Education:
Rose State College
Associates, Business Administration, Human Resources
Skills:
Banking Retail Banking Customer Service Finance Tax Accounting Data Entry Microsoft Excel Microsoft Word Microsoft Outlook Employee Training Human Resources Inventory Management Tax Preparation Employee Learning and Development Management Team Management Business Management
Certifications:
Emerging Leaders 2016 Lean/Six Sigma White Belt Human Resources Certificate