The University of Texas at San Antonio- San Antonio, TX
2006
Specialities:
Bachelor of Arts in Criminal Justice
Skills
Proficient in Microsoft Office • Adobe • Internet • Teller Plus • Bank line • Dictaphone • 10 Key • and Java. Excellent written and verbal c... • honest and a considerable team player. S... • e-mail and/or face to face. Ability to r...
2011 to 2000 Assistant to the EditorSprint and Nextel Wireless
2009 to 2000 Retail SpecialistTexas Adolescent Treatment Center San Antonio, TX 2008 to 2009 Life Skill Worker IICoyote Ugly Friendswood, TX 2007 to 2008 Retail BankerCoyote Ugly San Antonio, TX 2005 to 2008 Bartender/Sales RepresentativeSan Antonio Medical Examiner's
2006 to 2006 Office Crime Scene InvestigatorGentry and Associates Claims Service San Antonio, TX 2004 to 2006 Claims SpecialistSan Antonio Police Department
2004 to 2004 Administrative Assistant
Education:
The University of Texas at San Antonio San Antonio, TX 2006 Bachelor of Arts in Criminal Justice
Skills:
Proficient in Microsoft Office, Adobe, Internet, Teller Plus, Bank line, Dictaphone, 10 Key, and Java. Excellent written and verbal communication skills. Highly motivated, honest and a considerable team player. Set priorities and multi-task. Used active listening skills to ensure customer's needs were met.Multi-tasking in a Windows operating system. 7+ years experience in customer service. 7+ years experience in frequently communicating (minimum 60% of thetime) with customers by phone, e-mail and/or face to face. Ability to resolve conflicts with diplomacy and tack in a confidential manner. Training/Management. Policy and procedure trainer.