Curtis A Murphy

US Patent:

20220318923, Oct 6, 2022

Filed:

Jun 20, 2022

Appl. No.:

17/844499

Inventors:

- Northbrook IL, US
Jennifer A. Brandmaier - Chicago IL, US
Mark E. Faga - Evanston IL, US
Robert H. Johnson - Hoffman Estates IL, US
Clint J. Marlow - Barrington Hills IL, US
Curtis Murphy - Northbrook IL, US
Kurt M. Stricker - Northfield IL, US
Josh Campbell - Northbrook IL, US

Assignee:

Allstate Insurance Company - Northbrook IL

International Classification:

G06Q 40/08

Abstract:

Systems and methods provide for an automated system for analyzing damage to process claims and pre-claim consultations associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. In addition, the server may interface with third party entities such as repair shops and may generate a payment for compensating a claimant for repair of the insured item.