Cynthia J Daily from 9743 Conde Rd, Marshall, VA 20115, age 59

Resumes

It Service Management Supervisor

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Location:

P/O Box 1208, Middleburg, VA

Industry:

Information Technology And Services

Work:

General Dynamics Information Technology Mar 2015 - Jul 2015
Senior Analyst
Sprint 2011 - 2014
Senior Business Analyst
Sprint 2009 - 2011
Vendor Manager, Industry Representative and Fcc Liaison - Network Quality Assurance
Sprint 2009 - 2009
Technical Program Manager, Data and Voice - Service Management
Sprint 2007 - 2008
Manager, Wimax Launch Readiness and Customer Experience - Xohm

Education:

Louisiana Tech University
Western Washington University
Bachelors, Bachelor of Arts, Marketing, Finance, Communications

Skills:

Telecommunications
Wireless
Management
4G
Cellular Communications
Mobile Devices
Lte
Troubleshooting
Voip
Vendor Management
Ip
Cdma
Network Design
Wireless Networking
Customer Satisfaction
Cisco Technologies
Network Engineering
Computer Network Operations
Business Analysis
3G
Ethernet
Negotiation
Managed Services
Gsm
Umts
Itil
Requirements Analysis
Contract Negotiation
Service Delivery
Customer Relations
Customer Experience
Reporting and Analysis
Service Management
Contract Management
Governance
Performance Management
Third Party Vendor Management
Vendor Relationships
Vendor Contracts
Regulatory Requirements
Performance Improvement
Change Management
Crisis Management

Languages:

English

Certifications:

Itil 2011 Foundations For Service Management
Problem Management Professional
License 02330479-01-8Wsz
Apmg-International, License 02330479-01-8Wsz
Hdi, License 3_1348913_1003

Cynthia Daily

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Location:

United States

Classmates

Cynthia Daily Levittown ...

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Cynthia Daily 1980 graduate of Bishop Conwell High School in Levittown, PA is on Classmates.com. See pictures, plan your class reunion and get caught up with Cynthia and other high ...