Dale E Mathis

Forecasting And Operations Analyst At Take Charge America, Inc

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Location:

20620 north 19Th Ave, Phoenix, AZ 85027

Industry:

Non-Profit Organization Management

Work:

Charles Schwab Nov 2008 - Feb 2010
Registered Representative I
Take Charge America, Inc. Nov 2008 - Feb 2010
Forecasting and Operations Analyst at Take Charge America, Inc
Wells Fargo Jan 2005 - Sep 2008
Loan Document Specialist 5

Education:

Arizona State University 1996 - 1998
Paradise Valley Community College 1994 - 1995
Arizona State University 1993 - 1994

Skills:

Call Centers
Workforce Management
Analysis
Process Improvement
Powerpoint
Forecasting
Outlook
Customer Experience
Microsoft Word
Call Center
Avaya
Process Scheduler
Data Analysis
Leadership
Microsoft Office
Customer Satisfaction
Reporting and Analysis
Iex
Credit
Avaya Technologies
Supervisory Skills
Adherence
Sharepoint
Business Analysis
Iex Total View
Performance Management
Quality Assurance
Nice Call Recording
Operations Management
Real Time Analysis
Scheduling
Nice Interaction Management
Excel
Word
Speech Analytics
Contact Centers
Performance Metrics
Troubleshooting

Dale Mathis

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Dale Mathis

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Dale Mathis

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Dale Mathis

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