Dale E Mathis

Systems Administrator

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Location:

Phoenix, AZ

Industry:

Education Management

Work:

Southern Careers Institute
Systems Administrator
Brookline College Jun 2015 - Jun 2016
Network Operations Manager
Brookline College Oct 2013 - Jun 2015
Systems Administrator
Brookline College Mar 2013 - Oct 2013
Technical Support Specialist
Mail Boxes Etc., Inc. Jan 2009 - Mar 2013
Computer Repair Technician

Education:

University of Potomac 2013 - 2015
Bachelors, Bachelor of Science, Management Pima Community College 2009 - 2012
Associates, Applied Science

Skills:

Technical Support
Higher Education
Active Directory
Networking
Troubleshooting
Staff Development
Microsoft Exchange
Servers
Windows 7
Adult Education
Wireless Networking
Customer Service
Vpn
Windows Server
Network Infrastructure
Windows System Administration
Virus Removal
Data Recovery
It Infrastructure Operations
Team Leadership
Voip
Long Term Customer Relationships
Spiceworks
Hyper V
Linux
Ip Pbx
Campusvue
Sip
It Infrastructure Design
Photoshop
Business Strategy
Process Implementation

Certifications:

Noble Systems Corporation - Operations Training
Noble Systems Coproration - Ivr Manager Training
Certified Meraki Network Operator

Forecasting And Operations Analyst At Take Charge America, Inc

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Location:

20620 north 19Th Ave, Phoenix, AZ 85027

Industry:

Non-Profit Organization Management

Work:

Charles Schwab Nov 2008 - Feb 2010
Registered Representative I
Take Charge America, Inc. Nov 2008 - Feb 2010
Forecasting and Operations Analyst at Take Charge America, Inc
Wells Fargo Jan 2005 - Sep 2008
Loan Document Specialist 5

Education:

Arizona State University 1996 - 1998
Paradise Valley Community College 1994 - 1995
Arizona State University 1993 - 1994

Skills:

Call Centers
Workforce Management
Analysis
Process Improvement
Powerpoint
Forecasting
Outlook
Customer Experience
Microsoft Word
Call Center
Avaya
Process Scheduler
Data Analysis
Leadership
Microsoft Office
Customer Satisfaction
Reporting and Analysis
Iex
Credit
Avaya Technologies
Supervisory Skills
Adherence
Sharepoint
Business Analysis
Iex Total View
Performance Management
Quality Assurance
Nice Call Recording
Operations Management
Real Time Analysis
Scheduling
Nice Interaction Management
Excel
Word
Speech Analytics
Contact Centers
Performance Metrics
Troubleshooting

Dale Mathis

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Dale Mathis

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Dale Mathis

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Dale Mathis

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Dale Mathis

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Location:

Phoenix, AZ

Industry:

Banking