age ~92
from Virginia Beach, VA
The highest hurdle that stands before most call center managers today is the shortage of qualified agents. To help you prepare for booming call center growth and the demands of the emerging multichannel environment, Call Center Recruiting and New Hire Training compiles the best articles, ideas and t...
Author
Greg Levin, Laurie Solomom, Ann Smith, Wanda Sitzer, Leslie Hansen Harp, Julia Mayben, Anita O'Hara, Bette Mock, Dan Lowe, Mark Craig, Jennifer Wilber
Binding
Paperback
Pages
160
Publisher
ICMI Press (International Customer Management
ISBN #
0970950705
EAN Code
9780970950703
ISBN #
1