Anne Arundel County Feb 2018 - Feb 2019
Personnel Officer Ii
Dtlr, Inc. Feb 2018 - Feb 2019
Human Resources Specialist
University of Maryland Oct 2015 - Feb 2018
Benefits Coordinator
Johns Hopkins University School of Education May 2013 - Oct 2015
Benefits Coordinator
Carefirst Bluecross Blueshield Aug 2010 - May 2013
Federal Employee Program Benefits Consultant Ii
Education:
The Universities at Shady Grove 2019 - 2021
University of Baltimore 2015 - 2018
Masters, Master of Public Administration, Public Administration
Strayer University 2008 - 2013
Bachelors, Business Administration, Business Management
Skills:
Customer Service Management Training Leadership Public Speaking Customer Satisfaction Call Centers Networking Team Building Troubleshooting Microsoft Office Customer Retention Team Leadership Telecommunications Employee Benefits Leadership Development Community Outreach Technical Support Customer Support Windows Time Management Data Entry Powerpoint Customer Relations Microsoft Excel Sales Microsoft Word Project Management Program Management Strategic Planning Human Resources Microsoft Powerpoint Customer Relationship Management Help Desk Support Customer Experience Teamwork Policy Hebrew Biblical Hebrew Modern Hebrew Master Facilitator
American Red Cross in the National Capital Region since Sep 2008
Special Events Manager
National Consumers League Feb 2007 - Aug 2008
Event Planner
American Forest & Paper Association Dec 2006 - Oct 2007
Director (Paperboard Packaging Alliance)
American Forest & Paper Association Oct 1999 - Dec 2006
Sr. Manager
Education:
University of Phoenix - Columbia, MD campus 2003 - 2005
MBA, Global Management
Howard University
BA, Journalism
Skills:
Event Planning Event Management Nonprofits Public Relations Media Relations Public Speaking Fundraising Volunteer Management Social Media Strategic Planning Marketing Communications Community Outreach Meeting Planning Marketing Corporate Events Non Profits Social Networking Strategic Communications Management Program Management Strategy