Skills:
Administration: Customer Service, Inventory, Documentation, Customer Inquiries, Issue Resolution, Software Installation, User Configuration, Staff Training, Call Center Operations, and Software / Hardware / Operating System Updates. Equipment: PCs, Laptops, Network Architecture, Cabling, Workstations, Routers, Printers, External Devices (Blackberries, iPhones, and PDAs), Scanners, Multi-Function Devices, and Wireless Networks. Software: Windows (XP, Vista, and 7), MS Office (all versions up to 2007), VPN, Windows Server 2003, and Symantec Endpoint Protection. Operating Systems: Windows Operating Systems (XP, Vista, and 7).