Missouri State University 1973 - 1976
University of Central Missouri 1973 - 1976
Skills:
Leadership Customer Experience Team Building Cabling Help Desk Support Sdlc Cisco Technologies Human Resources Call Center Data Center Voip Sales Avaya Computer Network Operations Customer Retention Networking Customer Satisfaction Troubleshooting Telecommunications Crm Ip Vendor Management Team Leadership Telemarketing Ivr T1 Contact Centers Operations Management Wireless Networking Network Engineering Time Management Frame Relay Customer Service Telephony Technical Support Wan Management Call Center Development Inbound Marketing Project Management Pmp Outsourcing Wireless Call Centers Service Delivery System Deployment Unified Communications Lan Wan Routers Computer Network
Interests:
Politics Science and Technology Economic Empowerment
Lvmpd
Police Captain
Lvmpd Feb 2014 - Jul 2015
Academy Training Sergeant
Lvmpd Feb 2014 - Jul 2015
Police Lieutenant
Lvmpd 2013 - 2014
Metro Liaison Board Member For the Las Vegas Citizen Police Academy Alumni Association
Lvmpd Jan 2008 - Jun 2013
Patrol Sergeant
Education:
American Military University 2012 - 2014
Masters, Master of Arts, Human Resources Management
Northwestern University 2013 - 2013
International Public Safety Leadership and Ethics Institute 2010 - 2011
University of Nevada - Las Vegas 1995 - 1999
Bachelors, Bachelor of Arts, Economics
College of So. Nv High School East 1996 - 1998
Skills:
Emergency Management Public Safety Training Police Public Speaking Field Training Officer Field Training Leadership Patrol Crisis Intervention Crisis Management Team Building Team Leadership Team Motivation Employee Relations Training and Development Organizational Leadership Community Policing Community Engagement Internal Investigations Criminal Investigations Human Resource Development Human Capital Management Organizational Effectiveness Organizational Behavior Strategic Planning Change Management Employment Law Ethical Decision Making Professional Ethics Public Relations Police Administration Police Training Crisis Stabilization Crisis Communications Interpersonal Leadership Policy Government Law Enforcement
Interests:
Family Social Services Children Civil Rights and Social Action Soccer Environment Leadership and Management Training Education Physical Fitness Science and Technology Disaster and Humanitarian Relief Human Rights Animal Welfare Health
Certifications:
Basic Certificate Intermediate Certificate Advanced Certificate Nevada Commisson on Peace Officers' Standards and Training