Daniel Cepeda

Support Experience Engineer

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Location:

P/O Box 390248, Mountain View, CA

Industry:

Consumer Services

Work:

Milestone Technologies (Onsite at Google) - Mountain View, California since Nov 2010
Supervisor
Plastic Logic 2009 - 2009
Technical Support Engineer
4Home Sep 2008 - Oct 2009
Sr. Support Rep/Support Lead
Ironkey Feb 2007 - Aug 2008
Sr. Technical Support Engineer
SightSpeed Mar 2006 - Feb 2007
Tech Support Manager

Skills:

Management
Customer Satisfaction
Customer Support
Call Centers
Technical Support
Start Ups
Leadership
Team Leadership
Team Building
Leadership Development
Team Management
Training
Crm
Customer Service
Salesforce.com
Troubleshooting
Networking
Enterprise Software
Operating Systems
Salesforce Administrator
Visio
Hardware
Account Management
Social Networking
Project Management
Technical Recruiting
System Administration
Technical Training
Product Support
Employee Training
Wireless Networking
Home Networking
Technical Product Training
Customer Experience
Cross Functional Team Leadership
Delivering Technical Training
Presentation Skills
Cloud Computing
File Sharing
Tcp/Ip
Cloud Applications
Integration
Product Launch
Technical Trainers
Train the Trainer
Experienced Trainer
Learning Management Systems
Computer Hardware
Internet Protocol Suite

Interests:

Football
Casinos
Exercise
Sweepstakes
Nascar
Home Improvement
Reading
Sports
Youth Ministry
Fishing
Health
Watching Sports
Photograph
Web Design
Children
Electronics
Outdoors
Video Editing
Youth Mentorship
Environment
Baseball
Science and Technology
Music
Camping
Watching Football
Dogs
Movies
Collecting
Volunteer Work
Civil Rights and Social Action
Poker
Poverty Alleviation
Automobiles
Travel
Video Games
Boating
Watching Baseball
Social Services
Investing
Traveling
Politics
Beta Testing
International Traavel
Animal Welfare
Sports Memorabilia Collecting
Arts and Culture

Daniel Cepeda

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Daniel Vera Cepeda

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Daniel Cepeda

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Daniel Cepeda Bakersfield, CA

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Work:

Patriot Environmental
Bakersfield, CA
Feb 2014 to Oct 2014
Tech Code Precast
Shafter, CA
Jun 2013 to Feb 2014
cement labor Sturgeon and Son Inc
Bakersfield, CA
May 2011 to May 2013
Hand TIC
Bakersfield, CA
Feb 2010 to May 2011
Roustabout Hand

Education:

Supervisor At Milestone Technologies (Google)

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Position:

Supervisor at Milestone Technologies (Onsite at Google)

Location:

Redwood City, California

Industry:

Information Technology and Services

Work:

Milestone Technologies (Onsite at Google) - Mountain View, California since Nov 2010
Supervisor
Plastic Logic 2009 - 2009
Technical Support Engineer
4Home Sep 2008 - Oct 2009
Sr. Support Rep/Support Lead
Ironkey Feb 2007 - Aug 2008
Sr. Technical Support Engineer
SightSpeed Mar 2006 - Feb 2007
Tech Support Manager

Skills:

Technical Support
Call Center
Call Center Development
Customer Support
Account Management
Technical Recruiting
Customer Satisfaction
Leadership Development
Management
Call Centers
TCP/IP
Start-ups
Enterprise Software

Interests:

Poker, Camping, Volunteer work, Church activities, Building custom computers, Video games, Beta testing new consumer electronics, Market research, focus groups, Social networking, Fishing