3921 122Nd St, Oklahoma City, OK 73120 • 4052869150
Moore, OK
Henryetta, OK
Work
Company:
Dni (delaware nation industries)
Aug 2019
Position:
Windows system administrator
Education
School / High School:
Moore Norman Technology Center
2009 to 2010
Skills
Technical Support • Active Directory • Troubleshooting • Windows 7 • Help Desk Support • Team Leadership • Customer Service • Microsoft Office • Computer Hardware • Supervisory Skills • Comptia A+ • Comptia Security+ • Time Management • Microsoft Excel • Leadership • Itil V3 Foundations Certified • Employee Training • Queue Management • Bmc Remedy Ticketing System • Outlook • Hardware • It Service Management • Security Clearance • Quality Auditing • Blackberry Enterprise Server • Microsoft Certified Professional • Service Level Management • Team Motivation • Microsoft Word • Networking • Itil • Quality Assurance • Training • Windows Xp • Remote Troubleshooting
Dni (Delaware Nation Industries)
Windows System Administrator
Agios Pharmaceuticals
Client Support Analyst
Dell
Team Lead - Army Enterprise Service Desk
Ocarina Networks Oct 2011 - Jun 2013
Help Desk Level Ii
Apex Systems Apr 2011 - Oct 2011
Help Desk Level Ii
Education:
Moore Norman Technology Center 2009 - 2010
Putnam City High School 2000 - 2004
Skills:
Technical Support Active Directory Troubleshooting Windows 7 Help Desk Support Team Leadership Customer Service Microsoft Office Computer Hardware Supervisory Skills Comptia A+ Comptia Security+ Time Management Microsoft Excel Leadership Itil V3 Foundations Certified Employee Training Queue Management Bmc Remedy Ticketing System Outlook Hardware It Service Management Security Clearance Quality Auditing Blackberry Enterprise Server Microsoft Certified Professional Service Level Management Team Motivation Microsoft Word Networking Itil Quality Assurance Training Windows Xp Remote Troubleshooting
Certifications:
License S57J8Hklh3Vqym40 License Dcx9Rxc1Zceqsszz Mcts 70-685 Itil V. 3 Foundations Security + Ce A +
Youtube
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