Wsp Usa Oct 2016 - Aug 2017
It Support Analyst
Wsp Usa Oct 2016 - Aug 2017
Us It Service Desk Manager
Ibm Apr 2012 - May 2016
Team Lead, North America Mobility and Workplace Device Support
Ibm Sep 2003 - May 2016
Technical Team Lead - North America Mobility and Workplace Device Support
Abb Sep 1996 - Sep 2003
Information Systems Engineer
Education:
Penn State University
Bachelors
Skills:
It Service Management It Management Itil Security It Strategy Active Directory Microsoft Operating Systems Windows Server Microsoft Server Support Microsoft Office Windows 7 Windows 8 Malware Analysis Efs Virus Removal Security Patch Management Databases Data Mining Oracle Database Vms Dcl Edi Mobile Devices Cognos Process Improvement Mcafee Epolicy Orchestrator Scripting Powershell Disaster Recovery Integration Management Unix Nortel Meridian Infrastructure Hardware Domain Name System System Deployment Testing Ask Manman Computer Hardware Networking Business Process Improvement