Formstack
Customer Support Specialist
Timeclock Plus (Data Management, Inc) Jan 2015 - Apr 2019
Software Training Specialist
Geeks Who Drink Jan 2015 - Apr 2019
Quizmaster
Timeclock Plus (Data Management, Inc) 2012 - 2014
Software Quality Assurance
Timeclock Plus (Data Management, Inc) Sep 2009 - 2012
Software Support Technician
Education:
Park University 2016 - 2019
Bachelors, Management, Information Systems
Howard College 2010 - 2014
Associates, Management
Howard College
Masters, Master of International Studies
Skills:
Public Speaking Customer Product Training Professional Phone Skills Customer Service Software Technical Support Software Implementation Social Media Marketing Quality Assurance Software Documentation Web Chat Phone Etiquette Email Support Teaching Classes Software Quality Assurance Test Matrix Load Testing Software Troubleshooting Webinar Management Employee Training Webinar Development Staff Training Team Management Biometrics Software Installation On Site Services Microsoft Office Training Food Safety Retail Sales Food and Beverage Gotomeeting Gotoassist Gototraining Hardware Installation Business Travel Customer Retention Team Leadership Enterprise Software Teamwork Onboarding Technical Writing Problem Solving Salesforce