- Scarsdale NY, US Daniel A. Villani - Scarsdale NY, US
Assignee:
Villani Analytics, LLC. - Scarsdale NY
International Classification:
G06Q 10/06 G06F 16/2455 H04L 29/06
Abstract:
A system includes a computing device connected to a self-service support desk platform via a communication channel. The platform receives a selection of a predefined service request, an execution date for the predefined service request and information regarding a rationale for submitting the predefined service request. The platform automatically creates a support ticket that comprises the information and assigns the support ticket to a group. If approval is required for execution of an action associated with the support ticket, the support ticket is automatically directed to an approver. After receiving the approval, the execution of the action is automatically scheduled for the execution date and is executed on the execution date.
Automation Of Enterprise Software Inventory And Testing
- Yonkers NY, US Daniel Villani - Scarsdale NY, US
Assignee:
Villani Analytics LLC - Scarsdale NY
International Classification:
G06F 11/36 G06F 8/73
Abstract:
Disclosed herein are system, method, and computer program product embodiments for automating component management in enterprise applications. An embodiment operates by receiving metadata associated with the enterprise application implementation and storing an inventory including at least a portion of the metadata. The system then determines one or more component dependencies of the enterprise application implementation based on the inventory and providing one or more recommendations for component installation or deletion based on the inventory and one or more component dependencies. The system also generates one or more testcases based on the inventory and the one or more component dependencies.
Automation Of Enterprise Software Inventory And Testing
Disclosed herein are system, method, and computer program product embodiments for automating component management in enterprise applications. An embodiment operates by receiving metadata associated with the enterprise application implementation and storing an inventory including at least a portion of the metadata. The system then determines one or more component dependencies of the enterprise application implementation based on the inventory and providing one or more recommendations for component installation or deletion based on the inventory and one or more component dependencies. The system also generates one or more testcases based on the inventory and the one or more component dependencies.