Huntington National Bank 2016 - 2018
Senior Business Systems Analyst
Jpmorgan Chase & Co. 2016 - 2018
Resiliency Coordinator Manager
Bob Evans 2015 - 2016
Business Systems Analyst
Jpmorgan Chase & Co. 2012 - Jun 2015
Business Systems Analyst, Operations and Systems Optimization - Consumer and Community Banking
Jpmorgan Chase & Co. 2007 - 2012
Business Analyst, Service Level Management, Jpmorgan Chase Card Services
Education:
Franklin University 2016 - 2016
Community State Community College
Newark Catholic High School
Columbus State Community College
Skills:
Leadership Management Banking Customer Service Business Analysis Microsoft Office Sdlc Strategic Planning Call Centers Microsoft Excel Business Process Improvement Detail and Information Interpretation and Dissemination Specialist Hp Quality Center Quality Control Applications Development Management Remote Systems Access Productivity Improvement Document Imaging Process Improvement Analysis Vendor Management Training Team Building Project Management Integration Risk Management Reporting and Analysis Global Systems Support Business Resiliency Strategic Planning and Gap Analysis Operations Management Systems Implementation Productivity and Efficiency Improvement Cloud Based Technology Management Information Systems Recognizing Inter Dependencies/Process Planning Data Continuity Change Improvement Business Performance Metrics Program Implementation Budgeting and Expense Reports Applications Development Sdlc Lifecycle
Jul 2011 to 2000 Information Technology TechnicianSarcom Lewis Center, OH Mar 2009 to Jul 2011 Technical Services RepresentativeBest Buy Reynoldsburg, OH Oct 2007 to Jun 2010 Geek Squad Counter-Intelligence Agent
Education:
ITT Technical Institute Hilliard, OH Sep 2008 Associate of Applied Science in Computer Networking Systems