Autour De Monuments Aux Morts Pacifistes En France: Histoire Et Presentation D'edifices De La Memoire Pacifiste Et Laique Et evocation De Leur Actualite Rassemblements De Commemoration Et D'a
American Airlines
Senior It Project Manager and Business Analyst
American Airlines Apr 2010 - Nov 2012
Customer Service Manager
American Airlines Sep 2007 - Mar 2010
Systems Analyst and Developer Information Technology
American Airlines Apr 1997 - Sep 2007
Operational Supervisor
American Airlines Jan 1988 - Apr 1997
Reservations and Ticket Agent
Education:
Keller Graduate School of Management of Devry University 2010 - 2012
Master of Business Administration, Masters, Business Administration, Finance
Devry University 2003 - 2006
Bachelors, Management
Depaul University 1999 - 2001
Agawam High School
Skills:
Airlines Airports Flights Management Operations Management Aviation Customer Service Project Management Sabre Training Ticketing Leadership Web Development Database Administration Business Analysis Union Experience Employee Management Investigative Reporting Customer Satisfaction Problem Solving Cognos Report Writing Reporting and Analysis Agile Methodologies Agile Application Development
Interests:
Traveling Reading Investing
Languages:
French
Certifications:
Ibm Cognos Report Studio: Author Professional Reports Advanced V10.2.2 Project Management Essentials Pmi-Acp Capitalize Analytics Franklincovey