ITIL CMDB Service Assurance Business Services Automation IT Service Management BladeLogic BMC Patrol BMC Remedy SLM Systems Management Service Desk IT Asset Management Service Management Remedy Integration Incident Management Professional Services Management Configuration Management SLA Cloud Computing Availability Management IT Operations Product Management Enterprise Software Application Management SaaS PMP Service Delivery Data Center Agile Marimba Capacity Management Program Management IT Strategy IT Governance Service Lifecycle Management Sla Professional Services Agile Methodologies Application Lifecycle Management
Certifications:
ITIL-V3 Expert, APMG Project Management, Level-2 Director Certified Scrum Master, Scrum Alliance Software Engineering Management, U.C. Santa Cruz Presentation Mastery, Mandel Communications