Corporate Express 2007 - Jun 2011
Delivery Operations Manager
Staples 2007 - Jun 2011
Outbound Operations Manager
Education:
Central Michigan University 1995 - 1997
Tennessee State University 1986 - 1991
Bachelors, Bachelor of Science, Business Administration
Central Michigan University
Masters
Skills:
Customer Satisfaction Training Strategic Planning Coaching Sales Quality Management Time Management Sales Management Team Management Account Management Management Manufacturing Lean Manufacturing Recruiting Sales Operations Leadership Human Resources Team Leadership Forecasting Marketing New Business Development Performance Management B2B Cross Functional Team Leadership Purchasing Employee Training Contract Negotiation Microsoft Office Employee Relations Customer Retention Change Management Budgets Cold Calling Hiring Retail Negotiation P&L Management Sourcing P&L
June Marriott Hotels Winston-Salem, NC 2011 to 2011 A.M Server and TrainerBernardin's Fine Dining Winston-Salem, NC 2008 to 2011 Lead ServerMimosa Grill Charlotte, NC 2007 to 2008 ServerTwin City Chop House Winston-Salem, NC 2004 to 2007 ServerHouston's Chicago, IL 2000 to 2004 Supervising ServerWestin Hotel Charlotte, NC 1997 to 1998 Front Desk Clerk
Education:
Johnson C. Smith University Charlotte, NC 1992 to 1995 Management