Neiman Marcus
Vendor Operations Manager
Adt Jan 2009 - Jan 2014
Unit Manager Customer Care
Adt Sep 2005 - Jan 2009
Customer Service Supervisor
Education:
Amberton University 2006 - 2006
Master of Science, Masters
Prairie View A&M University 1989 - 1995
Bachelors, Bachelor of Arts, Communications
Green B. Trimble Tech
Amberton University
Priairie View A&M University
Skills:
Customer Satisfaction Customer Service Team Building Management Call Centers Process Improvement Training Customer Retention Customer Experience Operations Management Leadership Supervisory Skills Coaching Troubleshooting Call Center Employee Training Account Management