Darrell L Watts

Associate Manager

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Location:

830 west Boylston St, Worcester, MA 01606

Industry:

Information Technology And Services

Work:

Tsys
Associate Manager
Getinsured Nov 2013 - Apr 2016
Sales Consultant
Ideal Dialogue Nov 2013 - Apr 2016
Consultant
Acs Jul 2008 - Aug 2010
Sbu Manager
Ascend One Oct 2007 - Jul 2008
Virtual Care Coach

Education:

University of North Carolina at Chapel Hill 1974 - 1978
Asheville High School

Skills:

Customer Satisfaction
Team Building
Customer Service
Coaching
Customer Experience
Process Improvement
Vendor Management
Outsourcing
Business Process Improvement
Customer Retention
Team Leadership
Quality Assurance
Employee Engagement
Performance Management
Program Management
Call Center
Workforce Management
New Business Development
Problem Solving
Change Management
Operations Management
Account Management
Sales Management
Team Management
Employee Relations
Organizational Development
Cross Functional Team Leadership
Business Strategy
Service Delivery
Telecommunications
Call Center Development
Hiring
Forecasting
Ivr
Metrics
Performance Metrics
Customer Relations
Six Sigma
Quality Management
People Management
Inbound
Outbound
Cost Reduction
Vendor Relations
Mentoring
Strategic Thinking
Client Services
Performance Improvement
Operational Excellence
Customer Focus

Darrell Watts

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Darrell Watts

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Darrell Watts

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Darrell Watts

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Darrell Watts

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Darrell Watts Violet, LA

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Work:

GAT Airline Ground Support

Apr 2014 to 2000
Ramp Agent Harrah's Casino

Switchboard Operator AT&T Internet Services

May 2009 to Aug 2013
Customer Assistant Alta-it Services

Nov 2008 to Apr 2009
Registrar International Ram Associates
New Orleans, LA
Mar 2007 to Oct 2008
Supervisor Marshall Fields
Minneapolis, MN
Nov 2006 to Feb 2007
Customer Service Representative Pampy's Inc
New Orleans, LA
Oct 2004 to Aug 2005
Sales Clerk Big Lots
New Orleans, LA
May 2002 to Apr 2004
Customer Assistant

Education:

North Western State University
Natchitoches, LA
May 2002 to 2000
Diploma ITT Technical Institute
Saint Rose, LA
Jun 2007
Associate of Science in Information Technology