Envoy Air
General Manager
American Airlines Feb 2014 - Nov 2016
Customer Service Manager
Us Airways Jan 2013 - Feb 2014
Operations Coordinator
Us Airways Jun 2007 - Feb 2014
Customer Service Supervisor
Aaron Brothers Jan 2006 - Jun 2007
Lead Framing Associate
Education:
University of Maryland - University College 2010 - 2013
Los Angeles Center For Enriched Studies 2004
Howard University
University of Maryland
Bachelors, Bachelor of Science, Cybersecurity
Skills:
C++ American Sign Language Situational Leadership Microsoft Office Customer Service Customer Satisfaction Outlook Inventory Management Access Team Leadership Pos Time Management Database Administration Microsoft Excel Powerpoint Microsoft Word Teamwork Team Building Data Entry Team Oriented Mac Os X Windows Sales Customer Support Airports Html Operations Management Airlines Security Human Resources Troubleshooting Management Flights Aviation Aircraft Commercial Aviation Process Improvement Leadership Research Analysis Microsoft Powerpoint Business Process Improvement