Spectrum Jun 2015 - Oct 2018
Manager of Customer Service Operations
Crv Surveillance Jun 2015 - Oct 2018
Operations Manager
Comcast Jan 2009 - May 2014
Customer Care Supervisor
United Auto Credit Corporation Oct 2007 - Nov 2008
Assistant Manager and Underwriter
Bbva Compass Oct 2000 - Jul 2007
Assistant Vice President Collections and Operations
Education:
The University of Alabama
Bachelors, Bachelor of Science, Financial Management, Finance
Skills:
Sales Call Centers Customer Service Management Training Customer Satisfaction Process Improvement Leadership Team Building Vendor Management Loans Customer Retention Strategic Planning Temporary Placement Team Management
Comcast Huntsville, AL Jan 2009 to May 2014 Customer Care SupervisorUnited Auto Credit Corp Huntsville, AL Oct 2007 to Oct 2008 Assistant Branch Manager / UnderwriterCompass Bank Decatur, AL Feb 2006 to Jul 2007 Assistant Vice PresidentCompass Bank Decatur, AL May 2004 to Feb 2006 Operations ManagerCompass Bank Birmingham, AL Oct 2000 to May 2004 Collections Manager
Education:
The University of Alabama Tuscaloosa, AL May 1997 Finance
Joyce Duncan, Marilyn Miller, Joseph Pollitt, Don Grimsey, Thomas Humphreys, James Duncan, Sharon Taylor, Milton Lee, Jeannie Ballein, Dot La Pierre, Pat Willard