Feb 2012 to 2000 Financial Crimes SpecialistBank Of America Phoenix, AZ Jan 2008 to Aug 2011 Claims Analyst IISears Holdings Co. Tempe, AZ Nov 2004 to Nov 2007 National Scheduling Workforce Analyst /Team Lead / Rapid Resolution AgentWal-Mart Phoenix, AZ Apr 2004 to Nov 2004 Overnight StockerNational City / PNC Bank Kalamazoo, MI May 2002 to Dec 2002 Collector
Education:
Kalamazoo Valley Community College Kalamazoo, MI 1997 to 1999 n/a in Crimminal JusticeFerris State University Big Rapids, MI 1993 to 1994 n/a in General StudiesPortage Nothern High School Portage, MI 1989 to 1993 High School Diploma in General Studies
Skills:
Workforce Planning, Team Lead, Customer Service, Fraud