Accenture - St. Louis, MO since Jun 2012
Senior Manager
Devlin Technology Services - St. Louis, MO Jan 2010 - Jun 2012
Principal
Sisters of Mercy Health System - St. Louis, MO Jul 2005 - Jun 2009
Executive Director, Information Services
Sisters of Mercy Health System - St. Louis, MO Mar 2004 - Jun 2005
Director, Patient Financial Services
DST Systems - Kansas City, MO & London, England Apr 1996 - Apr 2004
Enterprise Manager
Education:
The University of Hull 1991 - 1992
Masters, Organizational Analysis - Service Quality Management
The University of Hull 1988 - 1991
Bachelors, Management Systems - Organizational Design
Skills:
Vendor Management Process Improvement Change Management CRM Project Management Healthcare Information Technology Leadership Procurement ITIL Organizational Development Customer Service Collaboration Team Leadership Healthcare Management Performance Improvement ITIL Certified ITIL Implementation ITIL Service Strategy IT Service Management Program Management Incident Management Knowledge Management Problem Management Resource Management Strategic Planning Healthcare
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