Jul 2012 to 2000 Customer Service AssociateAdvanced Call Center Technologies Johnson City, TN May 2010 to Oct 2011 Supervisor IIAO Smith Johnson City, TN Mar 2009 to May 2010 Customer Service RepresentativeEcoQuest Greeneville, TN May 2009 to Feb 2010 Customer Service Representative II - Quality Assurance CoordinatorLennox International (HVAC) Raleigh, NC Jul 2009 to Sep 2009 Territory ManagerJohnson City Power Board Johnson City, TN May 2008 to Aug 2008 Co-Op/ InternCiti Commerce Solutions Gray, TN Jan 1997 to Oct 2005 Research/Resolution Specialist
Education:
East Tennessee State University East, Tennessee, US Jan 2006 to Jan 2009 Bachelor of Business Administration in Business Management
Skills:
Call Center Management, Territory Management, Statistical Research and Review, Microsoft Office, HR Database Management, CRM Database Management, Productivity Database Management, Quickbooks, Quicken, Symposium, SalesForce, Workforce, Team Leader, Supervisor, Customer Service
David Glass is a native of Raleigh. He grew up in the historic Oakwood district and attended Hugh Morson High School in Raleigh, the University of North Carolina in Chapel Hill,N.C. and the University of South Carolina, Columbia,S.C. After college and military service, he worked in textile sales in New York City. He was transferred to Dallas, Texas as sales director for 10 states in the southwest and southeast selling textiles to furniture and bedding manufacturers. During this time, he invested in real estate acquisition and selling residential real estate. In 2007, retired from the textile industry,he returned to his birthplace. David found retirement boring after his active sales life and decided to get into real estate full time. David is married to Elaine Glass.Elaine had an active career performing in television and movies but is now fully retired as a hommemaker. Awards & Designations Life Member of Jewish War Veterans - Past Post Commander William G Hill Masonic Lodge #218 -Treasure Scottish Rite 32 degree Knights of Saint Andrews National Soujourners #504 University of North Carolina "56 University of South Carolina "57
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David Glass Incorporator
Jacksonville Golden Eagle J Club, Inc Charitable/religious/educational/scientific Purposes
MTWindyBits Services - Main Guy (2001) NTI - Order Entry (2010-2011) Quality Driveaway - Driver (2004-2008) Cardinal Health - Customer Service (2006-2009) Ernst Publishing - Program Developer (2001-2005) Merlin Information Services - Programmer (1998-2001) Education Logistics - Programmer (1996-1998) US Census Bureau - Enumerator (2010-2010)
David Glass
Education:
University of South Florida - Master of Finance, University of South Florida - Criminology