David K Perlow

US Patent:

20060259189, Nov 16, 2006

Filed:

May 12, 2006

Appl. No.:

11/432828

Inventors:

David Perlow - Cambridge MA, US
Jeremy Gilbert - Lowell MA, US
David Hout - North Andover MA, US
Gary Snow-Brine - Wells ME, US

International Classification:

G06F 17/00
G06Q 30/00

US Classification:

700231000, 705014000

Abstract:

The disclosure pertains to a self-service kiosk for customizing, printing and dispensing an activated gift card on location. The self-service kiosk may include at least one central processing unit, a display, at least one input device, a card printer, and program code for selecting and printing a gift card.

US Patent:

20070075134, Apr 5, 2007

Filed:

Sep 22, 2006

Appl. No.:

11/534611

Inventors:

David Perlow - Cambridge MA, US
Jeremy Gilbert - Lowell MA, US
David Hout - North Andover MA, US
Gary Snow-Brine - Wells ME, US

International Classification:

G06K 5/00

US Classification:

235380000

Abstract:

Methods and systems for printing gift cards are provided. Gift cards may be customized and may be printed remotely from the point of customization. Customized gift card designs can be reviewed by the issuer for content prior to printing the customized gift card.

US Patent:

56665342, Sep 9, 1997

Filed:

Jun 29, 1993

Appl. No.:

8/085272

Inventors:

Jeremy H. Gilbert - Billerica MA
David B. Hout - Wilmington MA
Michael P. Keohane - Brighton MA
David K. Perlow - Merrimack NH
Daniel G. Peters - Nashua NH
Eric J. Storch - Nashua NH

Assignee:

Bull HN Information Systems Inc. - Billerica MA

International Classification:

G06F 944

US Classification:

395651

Abstract:

A remote service facility (RSF) unit is integrated into the operating system of the host system being supported. The RSF unit utilizes a standard generic menu interface system (GMIS) unit through which a user can enter different types of commands which results in the display of a number of menu sequences for configuring how the different independently controllable components of the RSF unit will operate in performing remote support functions. The components include a problem detection and reaction component, a system action component and a callback component, each of which operatively couple to the GMIS unit. The components are integrated in a predetermined manner so that collectively, they carry out remote support according to the way in which they were configured.