Appreciation Coach at Send Out Cards Have you ever wondered why some customers leave you? Statistically, 1% of our customers leave us because of death, 9% because of price and 68% because of a... Have you ever wondered why some customers leave you? Statistically, 1% of our customers leave us because of death, 9% because of price and 68% because of a feeling of indifference or not feeling cared about. If this number concerns you, then good! I show business owners how to satisfy the obvious...