A customer experience improvement system and method for the hospitality industry is disclosed. Embodiments of the present invention provide a system and method for entering customer experience issues into a computer system that maintains records in a database. The user is guided to enter information that allows for collaboration, and identification of a root cause. Solutions for the customer experience issues can then be developed. Report tools provide an overview of various types of issues.
QULTURE QREATIVE is an ALL inclusive Seattle based Creative Agency. Consulting, Event Production and Publishing! We brand and produce events big and small! And publish Hard Times Press a quarterly zine that focus's on all things QUEER, art, music, fashion and activism!
David Richey
Work:
Arizona State Retirement System - Systems Administrator