David Richard Shirley

US Patent:

20160098697, Apr 7, 2016

Filed:

Dec 18, 2014

Appl. No.:

14/576190

Inventors:

- San Francisco CA, US
David Shirley - Oakland CA, US
Paul Lappas - San Francisco CA, US
Andrew Levy - San Francisco CA, US
Robert Kwok - San Francisco CA, US
Sean Hermany - San Francisco CA, US
David Albrecht - San Francisco CA, US

International Classification:

G06Q 20/32

Abstract:

A system that allows developers to designate transactions for an application to track and monitor the performance of their applications on various mobile devices. In some embodiments, each transaction is composed of multiple interactions across several different screens that interact with different services or functions. The transactions of some embodiments overlap or are nested within each other, so that multiple transactions are monitored simultaneously. In some embodiments, each transaction is assigned a value, allowing a developer to prioritize troubleshooting in an application, as well as quantifying the costs of various issues in the application. In some embodiments, the system includes a transaction agent is installed on various devices that identifies and monitors transactions in the system and a transaction server that receives transaction data from the mobile devices and processes the data to allow a developer to monitor the performance of the application.