David A Silverman

US Patent:

6493443, Dec 10, 2002

Filed:

Mar 7, 2000

Appl. No.:

09/519775

Inventors:

Daniel S. Furman - Summit NJ
David P. Silverman - Somerville NJ

Assignee:

Lucent Technologies Inc. - Murray Hill NJ

International Classification:

H04M 342

US Classification:

37921001, 37912701, 37914204, 37920704, 37921601

Abstract:

A technique for bridging the gap between an initial call and a return call by using network capabilities to capture the callers information and by providing efficacious means for reaching the caller at a later time. The subscribed user, i. e. , the called party, is provided with an opportunity to access a self-generating return call list which stores the names and the telephone numbers of the callers who could not speak to the subscribed user e. g. , the subscribed user was not available to answer within a predetermined number of rings or was busy with another call. In addition, the system may be configured to create entries in the return call list for all incoming calls to the subscribed user, irrespective of whether the incoming calls were answered or not. The subscribed user may at any time access the return call list, either from his own telephone or some other DTMF telephone set.