CenterPoint Energy Minneapolis, MN Jun 2007 to Feb 2010 Customer Service RepresentativeSprint Nextel Corporation Minneapolis, MN Jan 2005 to Sep 2006 Customer Service and Repair Technician
Education:
North Lake Community College Irving, TX 2011 to 2012 Business Administration/Prerequisite CoursesMinneapolis Community and Technical College Minneapolis, MN 2010 to 2011 Business Administration/Prerequisite CoursesK.R.S. Computer and Business School Bloomington, MN 2002 to 2003 Diploma in Office Administration: Introduction To Computers, Introduction To Windows, Ethics In The Workplace, Accounting Fundamentals, Office Management, Keyboarding, Business Math, Networking, Excel, PowerPoint, Outlook, Access, Internet Explorer. (transcript available upon request)
Skills:
43 wpm, ability to navigate through multiple programs effectively and resolve escalated concerns. Fast learner and team player. Ability to adapt to new and changing environments and work without close supervision. Know how to prioritize and multi-task and demonstrate effective communication and critical thinking skills.