Verizon since Jun 2007
FIOS TECH
Verizon Jul 2000 - Jun 2007
Cust Svc
Education:
Rutgers, the State University of New Jersey - Newark 2010 - 2014
Skills:
Customer Service Telecommunications Call Centers Customer Retention Customer Experience Technical Support Salesforce.com Customer Satisfaction Crm Process Improvement Team Leadership Troubleshooting Voip Cross Functional Team Leadership Wireless