Brilliant Mind Entertainment, LLC since Dec 2009
Chief Executive Officer
VERIZON BUSINESS since Sep 2006
SR Coordinator - Technical Customer Service / Help Desk
T-Mobile Nov 2005 - Jun 2006
E911 Provisioning Coordinator
Ferguson Enterprises Inc Apr 2003 - Feb 2005
Operations Services Specialist
IKON [Spherion Staffing Agency Mar 2002 - Apr 2003
Call Center Representative/ Data Entry Specialist
Education:
De Vry Institute of Technology 1999 - 2002
Skills:
Help Desk Support Infrastructure Cap Windows Vendors Data Entry Public Safety Work Orders Outlets Career Development Pbx T 1 Construction Interpersonal Communication Temporary Placement Electrical Safety Lec Windows Xp Organizational Structure Management Telecommunications Management Telnet Science Recycling Calls Maintenance and Repair Routing Sears E 911 Dispatching Sbt Multi Market Front Office Networking Escalation System T Mobile Business Services Cell Offering Gathering Information Circuits Switchboards Inventory Microsoft Office Testing Training Circuit Bmc Remedy Customer Service Srm Call Centers Procomm Plus Written Provisioning Advertising Agency Information Technology Calling Power Verizon Transmission Yahoo Coordination Retail Operating Systems Tracs Communication Detail Operations Miller Hearing Conservation Electricians Checks Cpe Technical Support Phone Etiquette Insite Encompassing Responsibility Distribution Ticketing Product Knowledge Inventory System Efficient Google Groups Portable Multi Tasking History Navy Lotus Notes Forms Microsoft Exchange Land Mobile Radio Materials Corporate Headquarters Outlook Team Oriented Sabre Subordinates Lighting Restaurants Art Exhibitions Military Electrical Equipment Magicians Meetings Phone Lines Delivery Deployments Third Party Vendors Site Development Databases
Interests:
Writing Music Recording Artist Independent Record Label Entertainment