Deborah M Carpenter

US Patent:

20210150472, May 20, 2021

Filed:

Dec 28, 2020

Appl. No.:

17/135558

Inventors:

- Atlanta GA, US
Douglas S. Takeuchi - Bellevue WA, US
Deborah H. Carpenter - Marietta GA, US
David Kaga - Marietta GA, US

International Classification:

G06Q 10/08

Abstract:

An apparatus is provided for facilitating label-less returns. The apparatus may include a memory and a processor(s) configured to receive a shipment identifier of an item(s) responsive to a device scanning a label or marking(s) on the item(s) delivered to a customer for a shipper. The processor is also configured to generate a return authorization number (RAN) or indicator for the item(s) and link the RAN/indicator to the identifier responsive to verifying that the customer is registered and that the item(s) qualifies for return. The processor is further configured to cause return delivery of the item(s) to the shipper using the label or the marking(s) on the item(s) responsive to verifying the RAN/indicator is linked to the identifier. Corresponding computer program products and methods are also provided.

US Patent:

20150088781, Mar 26, 2015

Filed:

Sep 18, 2014

Appl. No.:

14/490205

Inventors:

- Atlanta GA, US
Douglas S. Takeuchi - Bellevue WA, US
Deborah H. Carpenter - Marietta GA, US
David Kaga - Marietta GA, US

International Classification:

G06Q 10/08

US Classification:

705340

Abstract:

An apparatus is provided for facilitating label-less returns. The apparatus may include a memory and a processor(s) configured to receive a shipment identifier of an item(s) responsive to a device scanning a label or marking(s) on the item(s) delivered to a customer for a shipper. The processor is also configured to determine whether the customer is registered in a returns program and whether the item(s) qualifies for return based on analyzing the identifier. The processor is also configured to generate a return authorization number (RAN) or indicator for the item(s) and link the RAN/indicator to the identifier responsive to verifying that the customer is registered and that the item(s) qualifies for return. The processor is further configured to cause return delivery of the item(s) to the shipper using the label or the marking(s) on the item(s) responsive to verifying the RAN/indicator is linked to the identifier. Corresponding computer program products and methods are also provided.