Fifth Third Bank Cincinnati, OH Nov 2007 to Mar 2014 Client Services RepresentativeCheck-n-Go Cincinnati, OH Apr 2006 to Oct 2007 Assistant Store ManagerMacy's Internet Support Services Mason, OH Oct 2004 to Apr 2006 Customer Service Representative
Education:
Northern Kentucky University May 2004 Bachelor of Arts in Social Work
Skills:
Providing over ten years experience in a busy call center environment Proven success providing a professional and courteous customer experience Compiling a history of recognition in providing excellent quality customer service A quick learner with extensive knowledge of Microsoft Office Provided technical support for in house website applications Implementing conflict resolution skills as needed
Trilby Elementary School Toledo OH 1958-1958, Monac Elementary School Toledo OH 1959-1963, McGregor Elementary School Toledo OH 1964-1964, Washington Junior High School Toledo OH 1965-1967
Community:
Paul Manol, James Welch, Carol Gonci, Michael Wray